Salary:  $75k - $120k

Schedule:  Mon-Fri, 8a-4:30p

Location:  North Adams

Job Summary:

The AVP HR Officer takes a lead role in personnel management and activities, most notably having direct oversight of all payroll, benefits, and personnel administration. In the absence of the SVP Senior HR Officer, the AVP Senior HR Operations Officer is the primary HR resource for leadership and for sensitive personnel matters. Having a broad and demonstrated knowledge in all areas of Human Resources, the AVP HR Officer also mentors and guides more junior staff.

Primary Responsibilities:

• Provides a high level of customer service to our internal customers. 
• Represents Company positively and professionally within the organization as well as in our communities. Supports a positive workplace culture through words and action. 
• Possesses a high level of discretion and integrity, maintaining confidentiality with all sensitive personnel and proprietary information.
• Serves as primary payroll and benefits administrator for Company and it’s affiliates. Responsible for timely, secure, accurate and compliant payroll processing in accordance with Company’s established payroll schedule.
• Responsible for full knowledge and maintenance of the payroll and time clock systems.  Keeps up to date on payroll system upgrades and changes and communicates them to backup admins and to SVP. 
• Manages benefits workflow including overseeing enrollments and status changes, ensuring accuracy and efficiency.
• Manages 401(k) processing of enrollments, changes and maintenance.
• Supports Employee recognition and engagement programs.
• Works in partnership with other members of the HR team to manage all personnel activities and administration including onboarding, promotions and job changes, as well as separations. 
• Manages and assigns the appropriate ABA training course roster to every new hire at Company. 
• Administers all paid and unpaid leave of absences for Company employees in compliance with FMLA and MA PFML guidelines, including initial notifications. 
• Supports the Performance Management process at Company by taking a lead role in salary administration and workflows for budgeted increases, bonus and incentive pay.
• Manages exit process for employees ensuring that all areas of the Bank are properly notified. Works with HR and other business units to ensure all items on the exit checklist are completed, and that benefits and COBRA administration is completed timely within required timelines.
• Responsible for recordkeeping including creation and maintenance of personnel files. 
• Serves as a primary administrator for all the DUA correspondence and requests for information in a secure and timely manner.
• Responsible for managing the NMLS registration process on behalf of the Bank.  Administers annual renewal process for all registered MLOs on an annual basis.
• Fulfills internal, and external regulatory exams & audit data requests on an ongoing and timely basis, always being mindful of taking the proper steps to safeguard personnel information.
• Maintains compliance with all related bank policies, including Bank Secrecy Act, confidentiality, standardized procedures, and regulations.
• Completes all assigned training and focuses on continuous development by participating in HR and related webinars, seminars, and training modules.
• Other duties as assigned.

Qualifications

• Bachelor’s degree or High School degree/GED and 3-5 years HR/Payroll experience required.
• 3-5 years experience in payroll and benefits administration strongly preferred, HR experience is also strongly preferred.
•  Experience with HRIS reporting and maintenance of employee data strongly preferred.
• Holds confidentiality and professionalism in the highest regard.
• Strong critical thinking skills and attention to detail.
• Must be comfortable and effective with multitasking and time management.
• Excellent written and verbal communication skills
• Proficient in use of PC software packages provided by the banks network, including but not limited to Microsoft Word, Excel, PowerPoint, Adobe PDF’s & Outlook.
• Strong organizational and follow through skills.
• Ability to work independently and in a team environment.
• 25% availability to travel outside of 25-mile radius.
• Ability to sit, drive and perform telephone, calculator and computer input functions.