Salary: $75k - $100k

Schedule:  Mon-Fri., 8a-4:30p

Location: North Adams

Job Summary:

The AVP People and Culture Officer takes a lead role in driving and executing Company’s recruitment and onboarding strategies, as well as supporting effective professional development, employee engagement and recognition across all lines of business. The AVP People and Culture Officer will utilize diverse communication channels to keep pulse on employees, enhancing employee culture and supporting the Company and employees to reach peak performance. Working collaboratively with the HR team, the AVP People and Culture Officer will also contribute to operational efficiencies and support personnel activities and programs.

Primary Responsibilities:

• Provides a high level of customer service to our internal customers. 
• Represents Company positively and professionally within the organization as well as in our communities. Supports a positive workplace culture through words and action. 
• Possesses the ability to anticipate the needs of the department, offer help and use critical thinking to prioritize work and support increased efficiency.
• Possesses a high level of discretion and integrity, maintaining confidentiality with all sensitive personnel and company information.
• Takes a lead role in the planning and execution of Company’s recruiting and onboarding efforts, with a goal of meeting our hiring needs, attracting and retaining the best talent possible, and a focus on making continuous improvements to meet the needs of the organization as it evolves. 
• Builds partnerships and relationships with community stakeholders, building pathways and opportunities to connect with and source talent in both regions.
• Keeps an accurate pulse on employees through pulse surveys, committees, and informal touchpoints, enabling the HR team to effectively identify blind spots and to help measure progress in key areas such as retention and employee engagement.
• Works with HR team and leadership to develop effective professional development opportunities for employees, including leadership programming that prepares current and emerging leaders to manage people and processes, meeting succession planning challenges. 
• Supports the performance management process on an ongoing basis utilizing the Trakstar performance management system and ensuring that people managers and employees are empowered to utilize this technology to its full potential. 
• Leads wellness committee and various engagement opportunities and programs.
• Leverages technology and diverse communication channels, infusing our branding and culture, to help build alignment and shared vision of goals and expectations. 
• Helps foster a culture of mutual respect, inclusion and belonging, thereby empowering employees to collaborate, achieve individual and organizational goals, and to perform at their best. 
• Participates in and completes in a timely manner all training as assigned and required. 
• Maintains compliance with all related bank policies, including the Bank Secrecy Act, confidentiality, standardized procedures, and regulations.
• Completes all assigned training and focuses on continuous development by participating in HR and related webinars, seminars, and training modules.
• Other duties as assigned.

Qualifications

• High School Diploma required; Bachelor’s Degree preferred.
• 2 or more years of experience in Human Resources and/or in a high level administrative role strongly preferred. 
• Demonstrated proficiency with Microsoft office suite, including excel, required. 
• Excellent written and verbal communication skills.
• High level of integrity and discretion in dealing with confidential employee and organizational information.
• Highly detail-oriented and organized.
• Proactive approach to problem-solving with the ability to make sound, independent decisions when needed.
• Ability to multi-task, meet deadlines, and assist team members.
• Resourceful team player with the ability to work independently.
• Strong commitment to the benefit of and in the best interest of the organization as well as our employees and company culture.
• Ability to sit, drive, bend, lift over 25 lbs., answer the phone and perform computer input.