Inside Sales Representative Job Available in Pittsfield, MA

Direct Hire Opportunity

Schedule: Mon-Fri 8AM-5PM

Salary: $50,000 Yearly

Benefits: PTO, Sick Time, 401K, Health & Dental Insurance, Life Insurance, STD & LTD

Position Summary:

As an Inside Sales Representative you are responsible for tracking the progress from every sale from start through to completion. You will handle customer requests that potentially include new projects, order processing, and shipment tracking. The ideal candidate will have a solid understanding of building materials, excellent customer service and organizational skills

Responsibilities:

Inside Sales/Customer Service

• Act as a liaison for assigned customer accounts, actively look for opportunities to increase sales
• Build relationships with customers
• Provide and communicate quotes and estimates to customers
• Proactively problem solve customer issues and suggest solutions
• Cross sell
• Manage communications on orders, special requests, all follow up
• Manage communications between customers, and internal departments
  

Project Management

• Proactively work with customer to determine project scope through the entire process
• Add and track sales opportunities
• Log, track, and report on the status of all projects/sales
• Work with multiple departments on gathering all the information of the project scope
• Manage the new product/project process
• Manage incoming purchase orders, special orders, and create requisitions as needed 
• Manage customer warehouse requirements
• Other duties as needed

Qualifications:

• Associates or Bachelor’s Degree in Construction, Business, or Marketing and 3 years of related work experience
• Strong knowledge of building materials
• Print program management skills a plus
• Excellent communication and organizational skills
• Excellent Microsoft Excel skills, experience working with ERP, or other ordering systems
• Ability to work in a fast-paced environment