Job type: Direct Hire

Pay: $48-50k

Hours: Tuesday – Saturday, 1:30p – 9:30p

Location: Pittsfield

TEC is helping a local transportation company recruit for an Operations Supervisor. The OS is responsible for providing a safe and efficient working operation at this organization. This person will be a customer service representative while also being the direct supervisor to all bus operators.

Job duties:

• Schedule employees to driving shifts to maintain staff coverage as required.
• Accurately maintain system documentation, such as payroll information, work attendance, and employee performance evaluations.
• Document, investigate, and resolve passenger complaints or concerns.
• Document and investigate collisions involving transit vehicles; prepare the proper reports.
• Evaluate and document the performance of subordinate personnel.
• Count fare revenue and prepare the necessary documentation.
• Operate a CDL vehicle as required, as requested, or in an emergency.
• Relieve and/or otherwise assist drivers, as needed.
• Explain difficult or complex tasks to employees in a training capacity, as required.
• Attend regular trainings as scheduled by the department supervisor and/or Assistant General Manager.
• Complete other duties as assigned.

Requirements:

• High school diploma, or graduate equivalency degree (GED)
• Computer knowledge office computer systems
• Knowledgeable in the transportation industry
• Valid CDL OR have the ability to train and obtain a CDL and other licensure required
• Pass a pre-employment drug, alcohol test and DOT physical
• Understand basic math, map reading, and time telling
• Professional communication to internal and external parties

Benefits:

• Health insurance (begin on employee’s first day of full-time employment)
• Dental insurance
• Paid personal time, paid vacation time, and statutory sick time
• Company sponsored retirement plans to all full-time employees
• CDL training opportunities to grow within the organization